Privacy Policy
Last updated:
This Privacy Policy explains how Renato Ferreira Da Purificação ("we", "us", "our") collects, uses and protects personal data when you visit ecoankle.world or place an order for Zorura. We are committed to handling your data responsibly and in compliance with UK GDPR and the Data Protection Act 2018.
1. Information We Collect
Order enquiries: when you submit the order form, we collect your name and phone number. We do not collect payment card details via this website - payment is taken in person by the courier.
Contact form: when you contact us via the contact form, we collect your name, email address and message content.
Automatically collected data: when you visit the site, your browser may transmit technical data including IP address, browser type, pages visited and referring URL. This data is collected by analytics tools (subject to your cookie consent).
2. How We Use Your Information
We use the personal data we collect to: process and confirm your order by telephone; deliver your Zorura order; respond to your enquiries; improve the performance and content of this website (analytics, with consent); and comply with our legal obligations.
3. Legal Bases for Processing (UK GDPR Article 6)
Contract performance (Art. 6(1)(b)): processing your name and phone number is necessary to confirm and fulfil your order.
Legitimate interests (Art. 6(1)(f)): we have a legitimate interest in operating this website securely and understanding how visitors use it.
Consent (Art. 6(1)(a)): analytics and marketing cookies are only set where you have given explicit consent via the cookie banner.
4. Sharing and Disclosure
We do not sell your personal data. We share it only with: our courier partner (name and delivery address for fulfilment); Google LLC (analytics and advertising services - subject to your consent); and where required by law or regulatory authority.
5. Data Security
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. All data transmissions to and from this website use HTTPS encryption.
6. Your Rights
Under UK GDPR, you have the right to: access your personal data; request correction of inaccurate data; request erasure ("right to be forgotten"); object to processing; request restriction of processing; data portability; and lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
To exercise any of these rights, contact us at info@ecoankle.world.
7. International Transfers
Google LLC is based in the United States. Data transfers to Google are governed by Standard Contractual Clauses approved under UK adequacy regulations.
8. Retention Periods
Order-related data is retained for up to 6 years in line with UK tax and accounting requirements. Contact form enquiries are retained for 12 months unless a longer period is required for ongoing communication.
9. Children's Privacy
This website and product are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18.
10. Third-Party Services
Google Analytics: we use Google Analytics to understand site traffic. This service may set cookies (_ga, _gid) subject to your consent. See Google's Privacy Policy.
Google Ads: we use Google Ads conversion tracking and remarketing. Related cookies (_gcl_au, _gcl_aw) are only set with your marketing consent. Google Consent Mode v2 is implemented on this site.
Google Maps: the contact page embeds a Google Maps iframe which may transmit your IP address to Google. See Google's Privacy Policy for details.
11. Cookies
We use cookies as described in our Cookie Policy. You can manage your preferences at any time via the cookie settings banner.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes.
13. Contact
Renato Ferreira Da Purificação · Rua Principal das Praias do Sado, Nº 240, 2910-344 ANEXO, Setúbal, Portugal · info@ecoankle.world · +44 20 3982 5170